Sell More With Conversational Commerce

Engage your customers wherever they are, through conversational virtual assistants, across text and voice, for faster conversions, higher CSAT, and lasting loyalty.

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1

1B+

Quaterly platform conversations

25%+

Decrease in abandoned carts

25%

Annual revenue increase

$112B

In-bot e-commerce transactions

Your best sales agent on call 24*7

Spray and pray tactics for conversions are passé. Our NLU engine accurately taps visitors intent to better guide them, in real-time, to convert. Which makes them buy faster, buy more and come back often. Yes, just like your top performing sales agent!

Conversational Virtual Assistant

Unlock a whole new ‘live-commerce’ channel where the customers can directly interact with an agent using our intuitive chat and video interface to evaluate products or push them through to checkout.

Personal Shopper

Why just leave the conversations at engagement when you can offer total customer experience automation, until payments, and beyond. Leverage our pre-integrated payment gateways like PayPal, RazorPay, Setu and more.

Improve Sale by Enabling Instant Payment

Create timely and multilingual campaigns to rejig customer interest (even when they leave the site) with personalized conversations on the channel of their choice for higher abandoned card recovery.

Abandoned Card Recovery
Conversational Virtual Assistant
Personal Shopper
Improve Sale by Enabling Instant Payment
Abandoned Card Recovery

Talk to your customers anywhere, anytime -
at their convenience

Personalized Conversation
Conversational Across Channel
Customer Loyalty Management
Order Update through Conversational Ai

Your ‘shop’ is always open with our conversational voice and text AI! These proactive and personalized prompts can help them choose, solve their doubts, or upsell your merch. And, it’s all automated.

Personalized Conversation

Handle conversations across channels and languages with the right Human + AI balance. Automate & offer 1-on-1 attention, akin to in-store experiences, to all visitors - all through a single platform.

Conversational Across Channel

Our conversational voice and text AI merges seamlessly with customer loyalty management for personalized promotions and rewards. Befriend your customers and realize higher life-time values from them.

Customer Loyalty Management

Customers can book in-store appointments or schedule in-store product pick-ups through our conversational AI. Reps can even send order delivery, product or promotional updates from a single platform

Order Update through Conversational Ai

Create value across online and in-store
interactions with conversational AI

Connect, engage, direct and convert your customers anywhere, anytime without the older restrictions of 'online' or 'in-store', Give your customers total conversational CX to become a truly ‘customer-first’ brand.

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Why do 700+ brands trust yellow.ai

Total CX automation platfrom recognized by Gartner & G2

Build an intelligent NLP powered chatbot in under 10 clicks

Excellent time to value - 60% automation in 30 days of go live

100+ languages available across 35+ text & voice channels.

100+ out of the box integrations

We win, when our customers win!

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transform your business

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Build your first NLP powered
intelligent chatbot in under 10 clicks