CUSTOMER SUPPORT | WASTE MANAGEMENT

How Waste Connections
Saved $250K Per Month

Trina supports English & French languages as a significant portion of Waste Connections' customers are native French speakers. Further, Trina will seamlessly escalate the query to a human agent wherever necessary, leading to appropriate resolutions and happier customers.

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65%

Reduction in CX Costs

80%

Self-Serve Experience

800%

Increase in upsell revenue

20%

Improvement in CSAT

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